Dead Letter Office privacy policy

Effective October 16, 2026. Developer: MoodFrog.

Offline play and local information

The single-player campaign works offline. Progress, settings, journal entries, achievements and personal records are saved on your device. MoodFrog does not operate a gameplay-data server. The app includes no advertising, tracking SDK, analytics SDK or in-app purchases. Artwork, recorded voices and music are bundled with the app; using voice playback does not send recordings or text to a generation service.

Optional Game Center

If you choose Game Center sign-in and share runs or achievements, Apple receives the achievement progress and completion times through Game Center. Leaderboards may display your Game Center nickname and rank to other players according to Apple’s settings. The game reads leaderboard names and scores to display them, but does not send them to a MoodFrog server or use them for marketing. You can play without Game Center. Manage your Game Center profile and privacy in your Apple account settings. Apple handles its service data under Game Center & Privacy.

Update checks and external links

The app checks Apple’s public App Store catalogue for a newer version. The request contains the app’s Apple ID and storefront, not your game save or a player identifier. Apple receives ordinary network information such as the request’s IP address. An optional Update available link opens the App Store. Opening support or privacy webpages uses the browser and the selected site’s policies apply.

Support

If you email us, we receive the information you choose to send and use it to respond to your request. Please include only the game version, device and issue details needed for help. Do not send passwords or payment data. We do not sell personal information or use support messages for advertising.

Control and deletion

Reset progress removes campaign progress on this device; personal records, achievements and preferences remain. Deleting the app may remove all local game data. Game Center records are separate and managed through Apple; uninstalling the app does not delete them. Contact us about support emails you want deleted, subject to any necessary legal retention.

Contact

89leon@gmail.com