Contact MoodFrog: 89leon@gmail.com. Include your app version, device model and steps to reproduce the problem. Do not include passwords, payment details or personal Game Center credentials.
Hold your device in landscape. Play starts a new campaign; Continue resumes the selected difficulty’s saved campaign. The nine-step Tutorial teaches moving, ladders, jumping, lantern use, reading, hiding, throwing and exiting. Complete the displayed job, recover three letters, then use dispatch.
Drag the left circle sideways to move and up/down near a ladder to climb. A small sideways movement creeps; a larger movement walks. Hold Use beside a letter while the lantern is on. Jump crosses gaps; drag down while jumping to drop through a catwalk. Throw sends an envelope distraction with a five-second recharge. Use also enters/leaves cabinets. The pause icon opens your menu.
Progress saves automatically. Retry level restarts the current level and preserves earlier completed deliveries. Standard and Hard have separate campaign saves. Settings includes Reset progress; this removes both campaign slots and the chapter replay save, while keeping records, achievements and preferences. No cloud-save transfer is provided.
Settings has Music and Voice volume controls. Check iPhone volume and Bluetooth/audio routing if there is no sound. Backgrounding or locking pauses gameplay; press Resume when you return. Story scenes can be skipped. The campaign works offline; Game Center and store update checks need internet.
Best Couriers ranks completed chapters and full campaigns by fastest active time. Failed attempts count; pauses and story scenes do not. Standard and Hard boards are separate. Game Center sharing is optional. Unranked test and assisted runs do not qualify.